IT support that picks up the phone.
Flex IT manages the computers, networks, email, and security for businesses in California's Central Valley and multi-location companies across the country. When something breaks, you call and talk to a technician, not a phone tree.
Call us toll-free
(800) 489-0722Sound familiar?
Most businesses call us for one of these reasons. Here's what we do about each.
"Our IT guy is one person, and he's on vacation."
You get a team with documented access to your systems, so support doesn't stop when one person is out.
"Our cyber insurance renewal is asking about MFA and backups."
We put multi-factor sign-in, endpoint protection, and tested backups in place, and we can answer the questionnaire with you.
"We're opening another location."
We set up the new site to match the ones you already have: same network, same security, same support number.
"Nobody knows what we actually have."
We document your computers, accounts, licenses, and network so decisions stop being guesswork.
What we take care of
See all servicesCore IT
Help desk support, workstation and server management, and the routine upkeep that keeps your office running.
Network Security
Firewalls, endpoint protection, and multi-factor sign-in to keep attackers out of your systems.
Cloud
Microsoft 365 setup, migrations, and day-to-day administration for email, files, and Teams.
Back-up
Automatic backups of servers, computers, and Microsoft 365, with restores we actually test.
Communications & Collaboration
Business phone systems, Teams, and the tools your staff use to talk to each other and to customers.
Data & Network Services
Cabling, switching, Wi-Fi, and internet service, designed and installed to fit your building.
SD-WAN
Reliable connections between locations, with automatic failover when an internet line goes down.
Mobile Device Management
Company phones, tablets, and laptops set up, secured, and lockable if one goes missing.
Multi-location and franchise businesses
One IT team for every location.
When each site has its own vendor and its own setup, nothing matches and nobody owns the whole picture. We already support a franchise company with locations across the country, and we run every site the same way.
How we handle multiple sites-
Same setup at every site
Standard network, security, and device configuration, so a new location opens the way the last one did.
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One number for all of them
Staff at any site call the same team, and we already know how that site is built.
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Remote first, on site when needed
Most issues are resolved remotely within minutes; we coordinate hands-on work where it's required.
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Connected and visible
SD-WAN keeps sites linked with automatic failover, and managed devices stay secure wherever they are.
How working with us goes
One flat monthly fee per device. It covers support, monitoring, updates, and security, so a bad week doesn't turn into a surprise invoice.
Talk through your setup
A short call about what you have, what's frustrating, and where the business is headed.
Get a plain quote
A per-device monthly price and a short list of what we'd fix first. No long proposal to decode.
Onboarding
We document everything, standardize what's inconsistent, and take over day-to-day support.
What happens when you call
No ticket portal to learn and no hold music. Here's the whole process.
A technician answers
You explain the problem to the person who will work on it.
We fix it
Remotely when we can, on site when we need to be.
You hear back
We tell you what was wrong and what we did, in plain English.
Platforms and hardware we work with every day
Tell us what's slowing your office down.
A quick call is usually enough for us to tell you whether we can help and what it would take.